Please visit our Recall Page to read about the current recall and determine if your lock is affected.

The codes for FIC keys come in four ranges: CF301 - CF351 EF301 - EF351 HF301 - HF351 401- 434 (The early version of this series may have CW on them) Any key code not listed here is not stocked by Fastec and belongs to another lock manufacturer.

The new 400 series of cylinders and keys are made to be unique from the old CF300, EF300, and HF300 series. You cannot use a HF301 key in a 401 lock, nor can you use a 401 key in a HF301 lock. Important - If you need to change out cylinders, HF300 series cylinders will not fit in a lock that originally had 400 series cylinders (a lock made mid-summer 2014 or after). The HF300 cylinders are too big to fit. However, if you have an older lock that originally had HF300 series cylinders, you may put the 400 series cylinders in it. Some 400 series locks and keys will start with CW (as in CW401). These are the first version of the 400 series.

Yes.

No.

Yes, all HF key codes are designed to replace both the CF and EF key codes. However, CW key codes will not work as a valid replacement.

No, 400 key codes will not work as a valid replacement for key codes CF, EF, or HF. The 400 series is a new, unique series. Please call customer service at 1-800-837-2505 if you have further concerns on this.

FIC CW401 and FIC 401 locks and keys are the same - called the 400 series. CW means it is the first version of the 400 series lock style but they are the same and interchangeable.

To find the key code to your lock, you will need to remove the lock from the door. This is easily done by removing the four screws from the inside handle of the lock assembly. There should be a label on the inner steel plate that will tell you the key code.

FIC Baggage door locks prior to mid-summer 2014 were normally coded with the HF315 key. Any baggage locks purchased after mid-summer 2014 now come with the new series CW415 key.

No, we only sell the FIC marked keys.

Yes, one key will work for both under normal circumstances.

Please contact FIC Jack Services to register your warranty - 1-877-957-1501.

Please contact FIC Jack Services for assistance - 1-877-957-1501.

Please contact FIC Jack Services for assistance on replacement parts - 1-877-957-1501.

All products are charged with non-refundable tax. If you have a tax exempt number, please call our customer service to place your order. 1-800-837-2505

Fastec now operates under WESCO Distribution.

Items may be returned within 30 days to receive a full refund, not including shipping. Shipping charges will be refunded if the return is due to a Fastec error.

Fastec ships to U.S. domestic locations only. Standard Shipping:US Postal Mail Orders with less than 10 keys UPS Ground All other items go UPS Ground and are available for expedited shipping upon request. Larger items, like the FIC electric jack, are not eligible for expedited shipping. UPS cannot deliver to a PO Box.

Yes, we do offer expedited shipping at your request. Large items, like the FIC electric jack, cannot be expedited.

Orders with less than 10 keys will be sent by US Postal Mail. Depending on your location, this may take up to a week to arrive after the order is processed. All other orders will be sent UPS Ground. Expedited shipping is available upon your request for locks, keys, and Hepvo items. Larger items, like the FIC electric jack, are not available for expedited shipping.